Appointment Scheduler

Job Summary

We are seeking an energetic and detail-oriented Appointment Scheduler to join our dynamic team. In this role, you will be the vital link between clients and our service providers, ensuring seamless scheduling and excellent customer experience. Your proactive approach and strong communication skills will help optimize appointment flow, enhance client satisfaction, and support operational efficiency. This paid position offers an exciting opportunity to develop your sales and customer service expertise within a fast-paced environment.

Responsibilities

• Manage inbound and outbound calls to schedule, reschedule, and confirm appointments with clients using advanced sales technology tools.
• Utilize CRM software, including Salesforce, to accurately record client information, appointment details, and follow-up activities.
• Employ consultative selling techniques to understand client needs and recommend suitable appointment times or services.
• Coordinate with internal teams to ensure availability and readiness for scheduled appointments, maintaining high levels of customer service.
• Use telemarketing and warm calling strategies to proactively reach out to potential clients for appointment setting opportunities.
• Leverage sales automation technologies to streamline scheduling processes, reduce no-shows, and improve overall efficiency.
• Demonstrate excellent communication skills via phone and digital channels to build rapport with clients, answer inquiries, and close deals effectively.

Qualifications

• Proven experience in inside sales, telemarketing, or appointment setting within a B2B (business-to-business) environment.
• Strong proficiency with CRM systems such as Salesforce Cloud or similar sales automation tools.
• Technical sales experience or familiarity with sales technology adoption is highly desirable.
• Exceptional communication skills in English, both verbal and written, with the ability to engage clients professionally.
• Demonstrated ability in negotiation, deal closing, and customer service excellence.
• Experience with call center operations or outbound calling campaigns preferred.
• Ability to handle multiple tasks efficiently while maintaining a positive attitude in a fast-paced setting.

Join us as an Appointment Scheduler and become an essential part of a vibrant team dedicated to delivering outstanding service through innovative sales technology solutions!

Pay: $25.57 - $30.80 per hour

Expected hours: 40.0 per week

Benefits:

• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Work from home

Work Location: Hybrid remote in Seattle, WA 98101