Appointment Scheduler

Overview

We are seeking a dynamic and detail-oriented Appointment Scheduler to join our team! In this vital role, you will be the first point of contact for clients and prospects, coordinating schedules with precision and professionalism. Your energetic approach will ensure seamless appointment management, fostering positive relationships and enhancing overall customer experience. This position offers an exciting opportunity to utilize your communication skills, sales technology expertise, and organizational talents in a fast-paced environment dedicated to excellence.

Responsibilities

• Manage and coordinate appointment schedules efficiently using CRM software and sales automation technologies
• Contact clients via outbound calling and warm calling techniques to confirm, reschedule, or set new appointments
• Utilize Salesforce Cloud and other sales technology platforms to track interactions, update records, and streamline scheduling processes
• Engage in consultative communication with clients to understand their needs and provide exceptional customer service
• Collaborate with sales teams to ensure appointments align with client priorities and business goals
• Maintain accurate records of all scheduled appointments, cancellations, and follow-up actions within the CRM system
• Support telemarketing efforts by initiating outbound calls to prospective clients and nurturing existing relationships

Qualifications

• Proven experience in inside sales, telemarketing, or appointment setting roles with a focus on B2B sales or customer service
• Strong proficiency in CRM software such as Salesforce or similar systems for managing client data and scheduling workflows
• Demonstrated ability in negotiation, deal closing, and consultative selling techniques
• Familiarity with sales technology adoption including sales automation tools and call center platforms
• Excellent phone communication skills combined with clear, professional verbal expression in English
• Ability to handle outbound calling campaigns effectively while maintaining a positive attitude
• Prior experience with salesforce cloud solutions, CRM system proficiency, and sales automation technologies is highly desirable

Join us as an Appointment Scheduler and be part of a vibrant team committed to delivering exceptional service through energetic engagement and technological expertise. Your proactive approach will help drive our success while providing meaningful support to our clients every step of the way!

Pay: $27.89 - $34.98 per hour

Expected hours: 20.0 – 60.0 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance
• Work from home

Work Location: Hybrid remote in Fishkill, NY 12524