Appointment Scheduler

Outbound Telemarketing & Scheduling Representative — HVAC

Discount Air Conditioning

Pay: $15 per hour plus commission
Expected earnings: Approximately $500–$800 per week
Schedule: 30–40 hours per week
Position type: Entry-level with room to grow

Position Summary

Discount Air Conditioning is looking for a dependable, confident person to help us reach customers, schedule performance tune-ups and keep our technicians’ routes full.

This is an outbound calling position. You will contact existing customers in our database, prospect for new clients, explain our services and schedule appointments. You will also help maintain accurate customer files and manage the daily schedule.

We want to be straightforward: this is an entry-level position with a growing local HVAC company. We do not currently offer a large benefits package. What we do offer is steady hourly pay, commission opportunities, practical experience and room to take on greater responsibility as the company grows.

Responsibilities

• Make outbound calls to existing and prospective customers
• Schedule HVAC performance tune-ups and service appointments
• Help fill and organize technicians’ daily routes
• Follow up with customers who are due for maintenance
• Prospect for new residential HVAC customers
• Accurately update customer records and call notes
• Confirm appointments and communicate scheduling details
• Maintain consistent daily calling and booking activity
• Represent Discount Air Conditioning professionally and honestly

What We’re Looking For

• Comfortable speaking with people on the phone
• Confident making a high volume of outbound calls
• Friendly, clear and professional communication
• Organized and dependable
• Able to follow a script and established scheduling process
• Comfortable working toward call and appointment goals
• Basic computer and data-entry skills
• Willingness to learn and accept coaching

Previous telemarketing, customer service, appointment-setting or HVAC experience is helpful, but it is not required. We are willing to train the right person who brings a strong attitude, consistency and the ability to communicate well.

Compensation and Opportunity

• $15 per hour
• Commission paid on qualifying results
• Approximately 30–40 hours per week
• Realistic weekly earnings of approximately $500–$800, depending on hours and performance
• Opportunity to grow into greater customer service, scheduling or office responsibilities

This position is best suited for someone who understands that outbound calling requires consistency. You will hear “no,” continue making calls and stay focused on helping customers and filling the schedule.

If you are dependable, comfortable on the phone and looking for an opportunity to grow with a local company, we would like to speak with you.

Pay: $15.00 per hour

Expected hours: 30.0 – 40.0 per week

Benefits:

• Employee discount

Work Location: In person