Appointment Setter

Company Description Million Tech Pvt Ltd focuses on enhancing website usability to improve user interaction and satisfaction. The company works closely with clients to understand their digital experience needs and optimize online touchpoints. By prioritizing intuitive design and smooth navigation, Million Tech helps businesses engage visitors more effectively. Team members collaborate across functions to deliver practical, user-centric solutions that support client growth and retention.

Role Description The Appointment Setter is a full-time, on-site role based in Kolkata. This role involves contacting potential and existing clients, explaining services clearly, and securing scheduled appointments for the sales or consulting team. The Appointment Setter will manage calendars, update appointment records, and follow up on leads to maximize conversion opportunities. Daily responsibilities include handling inbound and outbound calls, responding to inquiries, maintaining accurate data in CRM or scheduling tools, and coordinating with internal teams to ensure smooth client interactions. The role also requires providing courteous customer service, meeting productivity targets, and adhering to company processes and quality standards.

Qualifications

• Candidates should possess strong skills in Setting Appointments and Appointment Scheduling.
• Candidates should possess skills in Lead Generation and follow-up of prospective clients.
• Candidates should possess effective Communication skills, both verbal and written.
• Candidates should possess solid Customer Service skills and a client-focused approach.
• Ability to work on-site in Kolkata and collaborate with cross-functional teams.
• Basic proficiency with CRM or scheduling software and standard office productivity tools.
• Strong attention to detail, time management, and organizational skills.
• Prior experience in telesales, customer support, or appointment setting is preferred.
• Minimum high school diploma; a degree in business or a related field is an advantage.

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits:

• Provident Fund

Work Location: In person