Appointment Setter

Overview

We are seeking a dynamic and motivated Appointment Setter to join our team! In this energetic role, you will be the first point of contact for potential clients, engaging with them through outbound calls and personalized communication to schedule appointments that drive our business forward. Your enthusiasm, excellent communication skills, and organizational prowess will help create meaningful connections and ensure a seamless scheduling process. This paid position offers an exciting opportunity to develop your sales and customer service skills while contributing to a vibrant team environment.

Responsibilities

• Make outbound calls to prospective clients using a professional and friendly phone etiquette
• Engage with customers in multiple languages, if bilingual, to maximize outreach and inclusivity
• Clearly communicate service offerings, gather relevant information, and address client inquiries effectively
• Schedule appointments accurately within the company’s calendar system, ensuring all details are correctly recorded
• Maintain detailed records of interactions, client data entry, and appointment statuses using Microsoft Office tools or CRM software
• Follow up with clients as needed to confirm appointments and provide exceptional customer support
• Collaborate with sales and customer service teams to optimize appointment flow and improve client experience

Skills

• Excellent verbal communication skills in English; multilingual abilities are a strong plus
• Proven experience in sales, customer support, or call center environments with a focus on outbound calling
• Strong proficiency in Microsoft Office applications (Word, Excel) and basic data entry skills
• Exceptional phone etiquette with the ability to build rapport quickly and professionally
• Strong organizational skills to manage multiple schedules efficiently
• Ability to troubleshoot customer concerns and provide solutions promptly
• Technical proficiency with computer systems, CRM tools, and data management platforms
• Demonstrated ability to handle cash or payment processing is a bonus but not required
• Outstanding writing skills for clear documentation and client communication
• Experience in client services or customer service problem-solving is highly valued

Join us as an Appointment Setter and become an essential part of our energetic team! Your proactive approach will help us grow while providing top-tier service to our clients. We’re committed to supporting your professional development in a lively work environment where your contributions truly matter.

Pay: $24.83 - $29.90 per hour

Benefits:

• Dental insurance
• Health insurance
• Relocation assistance
• Work from home

Work Location: In person