Appointment Setter

Job Summary

We are seeking a dynamic and energetic Appointment Setter to join our team! In this vital role, you will be the first point of contact for potential clients, engaging with them via phone and digital communication channels to schedule appointments that drive our business forward. Your enthusiasm, excellent communication skills, and organizational prowess will help create a seamless experience for clients and support our sales team’s success. This paid position offers an exciting opportunity to develop your customer service and sales skills in a fast-paced environment while making a real impact on our growth.

Duties

• Make outbound calls to prospective clients using a professional and friendly tone to generate interest and set appointments
• Respond promptly to inbound inquiries via phone, email, or chat, providing exceptional customer support and information
• Maintain accurate records of all interactions using Microsoft Office tools and CRM systems, ensuring data entry is precise and up-to-date
• Follow up with leads as needed to confirm appointments and gather additional information to facilitate smooth client onboarding
• Utilize strong phone etiquette and communication skills to build rapport with diverse clients, including multilingual audiences when applicable
• Coordinate with sales and client services teams to ensure scheduled appointments are properly documented and prepared for follow-up
• Demonstrate technical proficiency in computer skills, including typing speed, data analysis, and using call center software for efficient outreach

Qualifications

• Previous call center experience or customer service background preferred; experience in outbound calling is a plus
• Excellent verbal and written communication skills in English; bilingual abilities are highly desirable
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with CRM or data entry systems
• Strong organizational skills with the ability to manage multiple tasks efficiently in a fast-paced setting
• Demonstrated problem-solving skills with a focus on customer support and client communication
• Ability to handle cash or payments accurately if required during client interactions
• Technical proficiency in using computers, phones, and related equipment effectively
• Exceptional phone etiquette, active listening skills, and the ability to engage clients positively over the phone

Join us as an Appointment Setter and become an essential part of our vibrant team! Your proactive approach will help us connect with clients worldwide while sharpening your sales expertise. We’re committed to supporting your growth through ongoing training and a collaborative work environment.

Pay: $23.90 - $28.78 per hour

Work Location: In person