Appointment Setter

Description

Capasso Enterprises Inc is seeking an Appointment Setter to join our team in Middletown. This is a full-time, on-site position ideal for someone eager to launch their career in the construction industry. As the first point of contact for many of our potential clients, you will play a key role in connecting our sales team with qualified leads and helping drive new business opportunities.

In this entry-level role, you will reach out to prospective clients, schedule appointments, and maintain accurate records of all interactions. You will work closely with our sales and project teams to ensure a smooth handoff of client information and contribute directly to the growth of our construction projects across the region.

This is a great opportunity for a motivated individual looking to build a career in sales support within the construction sector. We offer a supportive team environment and the chance to develop valuable skills in client relations and business development.

Responsibilities

• Contact potential clients by phone, email, and other channels to schedule appointments
• Qualify leads and confirm their interest in our construction services
• Maintain an organized schedule of appointments for the sales team
• Record accurate details of each client interaction in the company database
• Follow up with leads who have not yet scheduled an appointment
• Confirm upcoming appointments and send reminders to clients
• Collaborate with the sales team to align on daily and weekly targets
• Provide basic information about our services to prospective clients
• Track and report on appointment setting activity and results
• Handle client inquiries and route them to the appropriate team member
• Maintain a professional and friendly demeanor in all communications
• Support general administrative tasks as needed by the sales department

Requirements

• High school diploma or equivalent
• No prior experience required; entry-level candidates are encouraged to apply
• Strong verbal and written communication skills
• Comfortable making outbound calls and speaking with clients
• Basic computer skills, including familiarity with email and CRM tools
• Good organizational and time management abilities
• Ability to work independently and as part of a team
• Positive attitude and willingness to learn
• Attention to detail and accuracy in record-keeping
• Reliable and punctual with a strong work ethic