Appointment Setter

Job Overview

We are seeking an energetic and detail-oriented Appointment Setter to join our dynamic team! In this role, you will be the first point of contact for prospective clients, responsible for engaging with leads, scheduling appointments, and ensuring a seamless communication flow. Your enthusiasm and professionalism will help foster strong client relationships and drive business growth. This paid position offers an exciting opportunity to develop your sales and customer service skills within a supportive environment that values proactive communication and organizational excellence.

Duties

• Reach out to potential clients through outbound calls, emails, and other communication channels to generate interest and schedule appointments
• Maintain accurate records of all interactions using Microsoft Office tools, including data entry into CRM systems
• Follow up with leads to confirm scheduled appointments and provide additional information as needed
• Provide exceptional customer support by addressing client inquiries promptly and professionally
• Coordinate with team members to ensure appointment schedules are optimized for efficiency
• Utilize strong phone etiquette and communication skills to build rapport with clients and prospects
• Analyze client needs during calls to identify opportunities for further engagement or service offerings

Requirements

• Proven experience in call center roles, sales, or customer support environments is preferred
• Excellent verbal and written communication skills in English; bilingual abilities are a plus
• Proficiency in Microsoft Office applications (Word, Excel, Outlook) and basic computer skills
• Strong organizational skills with the ability to manage multiple tasks efficiently
• Demonstrated phone etiquette and customer service problem-solving abilities
• Ability to handle data entry accurately and maintain detailed records
• Experience with outbound calling, analysis skills, and client communication strategies
• Technical proficiency in using CRM software or similar tools is advantageous
• Previous experience in a customer service or client services role is highly desirable

Join us as an Appointment Setter and be part of a vibrant team dedicated to delivering outstanding client experiences! Your proactive approach and excellent communication skills will make a meaningful impact on our business success.

Pay: $24.98 - $30.08 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Vision insurance
• Work from home

Work Location: In person