Appointment Setter – Customer Experience

Appointment Setter – Customer Experience

📍 Newstead, Brisbane
💰 $60,000 – $70,000 + Super + Bonuses (OTE circa $100,000)
🕒 Full Time | Office Based
✔ Previous Call Centre Experience Required

We’re Hiring For Our Appointment Setter Team

RESINC Solar is growing, and so are our customer teams.

We’re looking for experienced call centre professionals to join our Newstead Head Office.

We want people who know how to manage conversations, build rapport quickly, keep customers engaged, and thrive in fast-paced environments.

If you have worked in contact centres, scheduling, customer care, insurance, energy, finance, retention, inbound/outbound sales support, or appointment setting, we want to hear from you.

The Role

Appointments Setter

Become part of the team supporting customers throughout their journey with RESINC.

You may be involved in:

• Making outbound calls to warm and qualified leads
• Having engaging, high-quality conversations with customers
• Booking appointments for our solar consultants
• Accurately updating notes and outcomes in Zoho CRM
• Working towards daily and weekly KPIs in a supportive team environment

What We’re Looking For

We want people who already know the pace of a call centre.

You might come from:

• Contact centres
• Customer service environments
• Appointment setting roles
• Energy or utilities
• Scheduling or dispatch environments

What You’ll Get

• $60,000 – $70,000 + Super
• Bonus structure with realistic OTE around $100,000
• Newstead Head Office location
• Full-time permanent role
• Career growth across multiple teams
• Warm leads and ongoing coaching
• Fun, high-energy culture
• Hybrid working arrangements
• Work with Australia’s highest-rated solar companies

Why Join RESINC?

Our customer teams sit at the heart of everything we do.

As we continue growing across Australia, we’re building strong teams that create incredible customer experiences from first contact through to completion.

This is your opportunity to join a business that is growing fast and offers multiple pathways across our customer operations division.

Apply now