Appointment Setter (Onsite Work)

About the role

We are looking for a confident and motivated Appointment Setter to join our growing team. You will be responsible for contacting potential customers, introducing our services, building rapport, identifying suitable opportunities, and arranging appointments for the sales or business development team. This role is ideal for someone who enjoys speaking with people, building relationships, and creating new business opportunities. Strong communication skills and a confident telephone manner are essential.

Key responsibilities

• Make outbound calls to prospective customers and businesses.
• Introduce the company's services clearly and professionally.
• Build rapport and establish positive relationships with prospects.
• Ask relevant questions to understand customer needs.
• Identify and qualify potential sales opportunities.
• Schedule appointments and meetings for the sales team.
• Follow up with interested prospects and outstanding enquiries.
• Handle basic questions and objections professionally.
• Conduct prospect research using online platforms where required.
• Maintain accurate records of calls, leads, appointments, and follow-ups.

About you

• Experience in Appointment Setting, Lead Generation, Sales, Telesales, Telemarketing, Customer Service, BPO, or a similar role is preferred.
• Excellent spoken and written English.
• Confident and comfortable making outbound calls.
• Strong communication and interpersonal skills.
• Ability to build rapport naturally with different types of people.
• Good listening and questioning skills.
• Comfortable handling objections and following up with prospects.
• Organised and able to manage multiple leads and appointments.
• Self-motivated, proactive, and target-driven.
• Basic computer skills and experience with CRM systems are an advantage.

About us

We are a growing team in the Sales and Business Development industry, offering full-time, stable employment with competitive salary and performance opportunities, training and ongoing support, opportunity to work with UK-based clients, career development opportunities, and a supportive and professional working environment.