Appointment Setter - US (Night Shift)

Appointment Setter - US (Experienced) (Night Shift)

An experienced Appointment Setter will own our scheduling pipeline from first contact to show-up, turning leads into confirmed appointments and keeping no-shows low. The role is also called Appointment Booker, SDR, or Inside Sales Representative.

Role details

• Reports to: CEO
• Location: Ahmedabad (5 Days Mon - Fri) (Night Shift)
• Compensation: No bar for right candidate
• Handle high-volume inbound and outbound calls, emails, and messages to book qualified appointments
• Qualify leads against our criteria and adapt the script to each conversation
• Manage multiple calendars, avoiding gaps and double-bookings
• Run confirmation and reminder sequences to raise show rates
• Re-engage no-shows and cold leads
• Log every interaction accurately in the CRM
• Meet or exceed weekly booking and show-rate targets
• Share objection-handling tactics and help onboard new team members
• Report lead quality and scheduling trends to management

Requirements

• 3+ years in appointment setting, inbound or outbound sales, call center, or high-volume scheduling
• Documented history of meeting booking targets
• Confident, friendly phone presence and strong objection handling
• Advanced CRM skills (HubSpot, Salesforce, or similar) and scheduling tools
• Excellent written communication
• Self-directed, with strong time management and attention to detail

Nice to have

• Industry experience
• Bilingual
• Mentoring or training experience

How success is measured

• Appointments booked per week against target
• Show rate: appointments kept versus booked
• Lead-to-appointment conversion rate
• CRM accuracy and completeness