Appointment setter/admin for Solar jobs

About us

Brighter Sparks Electrical is a Sydney-based electrical contractor specialising in residential, strata, and commercial solar and battery storage installations. We run a fully licensed, in-house team — no subcontracting — and we're growing fast. As demand for solar and home batteries climbs, we're building out a sales support team to keep our consultants in front of the right customers.

The role

We're looking for an organised, confident Appointment Setter / Sales Administrator to be the engine room behind our sales team. You'll be the first point of contact for many of our leads — qualifying enquiries, booking site visits and consultations, and keeping our pipeline clean and moving. It's a role that blends phone work with day-to-day admin, ideal for someone who's personable on the phone and sharp with systems.

What you'll do

• Respond quickly to inbound leads (calls, web forms, SMS) and make outbound calls to new and existing prospects
• Qualify leads against our criteria and book appointments for our sales consultants
• Manage and update our CRM and job management systems, keeping records accurate and up to date
• Follow up on quotes, unbooked leads, and no-shows to keep opportunities alive
• Coordinate consultant diaries and site-visit scheduling
• Handle general sales admin: preparing documents, sending customer follow-ups, and light reporting
• Work closely with the sales and operations teams to make sure nothing falls through the cracks

What we're looking for

• Previous experience in appointment setting, telesales, customer service, or sales admin
• A clear, friendly, and professional phone manner
• Strong organisational skills and attention to detail
• Comfortable working with CRM and scheduling software (we use ServiceM8, Pylon, and Pipereply — training provided)
• Self-motivated and able to manage your own workload
• Solar, energy, trades, or home-improvement industry experience is a plus (but not essential)

What we offer

• $65,000–$80,000 commensurate with experience
• Full training on our systems and processes
• A supportive, close-knit team in a growing business
• Genuine opportunity to grow with the company

How to apply

Send your resume and a short note about why you'd be a good fit to [email protected] or apply via this ad. We'll be in touch with shortlisted candidates directly.

Brighter Sparks Electrical is an equal opportunity employer.