Appointment Setting Specialist

Job Summary

Black and White Creations is looking for a confident and result-oriented Appointment Setting Specialist (Female) to connect with potential B2B clients, introduce our advertising solutions, qualify leads, and schedule meetings for the sales team.

The ideal candidate should have excellent communication skills, a persuasive approach, and the ability to confidently speak with business owners, CEOs, Marketing Heads, and decision-makers.

Key Responsibilities

• Make outbound calls to prospective clients and business decision-makers.
• Introduce Black and White Creations and explain our railway advertising, train branding, transit media, and outdoor advertising solutions.
• Identify and qualify potential B2B leads based on their business and advertising requirements.
• Generate interest and convert qualified prospects into sales appointments.
• Schedule meetings and appointments between qualified prospects and the sales/business development team.
• Follow up with prospects through phone calls, WhatsApp, email, and other communication channels.
• Maintain regular follow-ups with leads who require additional information or time before scheduling a meeting.
• Understand the prospects business, marketing objectives, advertising requirements, and approximate campaign needs.
• Maintain accurate records of calls, conversations, lead status, follow-ups, and appointments.
• Update lead information in CRM systems, spreadsheets, or other company databases.
• Coordinate with the sales team to ensure scheduled appointments are properly communicated and followed up.
• Meet daily and monthly targets for calls, qualified leads, and appointments.
• Handle objections professionally and communicate the value of our advertising solutions effectively.
• Maintain a professional and positive relationship with prospects throughout the appointment-setting process.
• Provide feedback to the sales and marketing teams regarding lead quality, client requirements, and market responses.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Commerce, Communications, or a related field.
• 13 years of experience in appointment setting, telecalling, inside sales, lead generation, telesales, customer service, or business development.
• Excellent verbal communication skills in English and Malayalam.
• Hindi or other Indian languages will be an added advantage.
• Confident and professional telephone communication skills.
• Comfortable making a high volume of outbound calls.
• Good persuasion, negotiation, and objection-handling skills.
• Strong follow-up and relationship-building abilities.
• Basic knowledge of MS Office, Google Sheets, email, WhatsApp, and CRM tools.
• Ability to achieve individual and team targets.
• Good organizational and time-management skills.
• Self-motivated, energetic, and target-oriented personality.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.