Apprentice Receptionist / Administrator

Company: WS Training part of Brighpeak Group

Position: Study Programme Receptionist/Administrator - Apprenticeship
Hours: 37.5 hours per week over 5 days - 8:30am - 4:30pm - term time
Salary: £10.00 per hour minimum
Location: Ipswich

WS Training is seeking a motivated, friendly, and organised Apprentice Receptionist / Administrator to join our busy and supportive team. This is an excellent opportunity for someone looking to start a career in administration while gaining valuable workplace experience and a recognised qualification.

As the first point of contact for visitors, learners, parents/carers and staff, you will play an important role in ensuring the smooth day-to-day running of our reception and administration functions.

Benefits of Working for WS Training

• Opportunities for professional development
• Supportive and collaborative work environment
• Health and wellbeing programme
• Excellent transport links

About the Role

As an Apprentice Receptionist / Administrator, you will support the curriculum and management teams with a variety of administrative duties while ensuring that quality and compliance standards are maintained.

You will work in a busy office environment, developing key administrative, communication and organisational skills that will support your future career progression.

Key Responsibilities

• Answer incoming telephone calls and manage messages.
• Welcome visitors, learners and parents/carers to the centre.
• Respond to enquiries via telephone and email.
• Maintain the reception area to a professional standard.
• Input learner attendance data onto internal systems.
• Photocopy, scan and laminate documents as required.
• Process incoming and outgoing post.
• Maintain filing systems and archive records.
• Organise and distribute stationery and office supplies.
• Book ICT equipment in and out and ensure equipment is secure.
• Support health and safety and safeguarding procedures.
• Carry out general administrative duties across departments.
• Assist with any other reasonable duties as required.

What We're Looking For

• Good IT skills, including Microsoft Office applications.
• Strong organisational and time management skills.
• Excellent communication and interpersonal skills.
• Professional and friendly manner.
• Ability to work accurately and pay attention to detail.
• Willingness to learn and develop new skills.
• A positive attitude and strong work ethic.

Qualifications & Experience

• GCSE Grade 4/C or above in English and Maths (or equivalent) desirable.
• Previous administration or customer service experience is beneficial but not essential.
• Suitable for candidates looking to begin a career in administration through an apprenticeship programme.

Apply Today

If you are organised, enthusiastic and eager to learn, we would love to hear from you. Join WS Training and take the first step towards a rewarding career in administration.

Should you be shortlisted, an application form will be sent to you as part of our safer recruitment process. In line with KCSiE guidance, we cannot accept CVs alone.

Due to the nature of the role and our commitment to safeguarding, successful applicants will be subject to an enhanced DBS check, Right to Work checks, and must fully disclose spent, unspent and protected convictions, cautions, reprimands and warnings.

If you do not hear from us, please assume that you have not been shortlisted on this occasion.

Job Types: Full-time, Part-time, Permanent

Pay: From £10.00 per hour

Benefits:

• Company pension
• Health & wellbeing programme
• Transport links

Work Location: In person