Apprentice Vehicle Damage Assessor

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Location: Unit 1 5 Commerce Way, Croydon, Surrey, England, CR0 4XA

About The Role Are you looking for a great first step into a career where you can learn on the job and gain a recognised qualification while earning? An apprenticeship could be the perfect opportunity to start your professional journey.

Apprenticeship Central are recruiting an Apprentice Vehicle Damage Assessor to join a busy and supportive automotive team. As a VDA Apprentice, you will play a crucial role in inspecting, evaluating, and estimating repairs for vehicles involved in collisions, contributing directly to customer satisfaction and operational efficiency. You will interact with customers, insurance companies, technicians, and office staff, building skills essential for a long-term career in automotive assessment.

Apprenticeship Details Duration: 24 months

Pay: £8.00 per hour in year 1, rising to the national wage for your age from year 2

Hours: Monday to Friday 08:00-17:00

Training & Support

• Block-release training with an apprenticeship provider every six weeks
• On-the-job guidance from an experienced team and allocated workplace mentor
• Visits from a training provider coach every 6–8 weeks
• Additional support from a RETAIN Manager at Apprenticeship Central

Why this apprenticeship is great / Where it can take you: You’ll learn a range of technical skills, gain hands-on experience across multiple disciplines, and receive ongoing support to help you succeed. After completing the apprenticeship, you may have the opportunity to continue with the company in a permanent role and develop your career as a Vehicle Damage Assessor.

What You’ll Do As an Apprentice Vehicle Damage Assessor, you’ll assist and learn across a variety of tasks, including:

• Learn how to inspect vehicles and accurately record damage using manufacturer guidance
• Identify which parts need repairing or replacing and document findings clearly
• Support the creation of clear and accurate repair specifications for the workshop team
• Develop skills in estimating using both manual methods and estimating software
• Learn how repair costs and timescales are calculated in a commercial environment
• Communicate professionally with customers, colleagues, and insurance representatives
• Follow all health, safety, environmental, and recycling procedures at all times
• Keep accurate records and take an active, positive approach to learning and development

Requirements

• GCSE (or equivalent) English – Grade 4/C or above
• GCSE (or equivalent) Maths – Grade 4/C or above

About You

• Willing to learn and develop new skills in a busy office and workshop environment
• Willing to take on new challenges
• Organised and able to follow instructions accurately
• Positive attitude and good work ethic
• Willing to learn and take on new challenges
• Works well in a team and communicates clearly
• Basic IT skills
• Reliable travel to and from the workplace

About The Company Fleetline Coachworks is an award-winning, multi-manufacturer approved accident repair centre based in Croydon, Surrey. With over 40 years of experience, Fleetline offers state-of-the-art bodywork repairs for all vehicle types, including electric and hybrid cars. The company is committed to sustainability as a certified carbon neutral organisation and is renowned for its 5-star rated customer service, modern facilities, and ethical, eco-friendly practices. Fleetline is trusted by leading car manufacturers and prides itself on delivering a welcoming, inclusive, and professional environment for both customers and staff.

Application Stages If you’re interested in this apprenticeship, you’ll begin with our pre-employment programme. This is a friendly way to complete some online tasks, learn more about the role, and see if it’s a good fit. After this, you’ll have a short telephone chat with the Apprenticeship Central Team.

Don’t worry if you haven’t done this before, we’ll guide you every step of the way and answer any questions you have.

For more information about the official apprenticeship standard, visit: Skills England