Apprenticeship & Training Assistant

The Apprenticeship & Training Assistant supports the daily operations of the Atlanta and Georgia Chapter apprenticeship and training programs, with a primary focus on training administration. This role ensures smooth coordination of courses, effective communication with students and customers, and accurate management of program records.

Responsibilities

Front‑Office Communication — Answer incoming calls from customers and prospective students; provide information or route inquiries appropriately.

Administrative Support — Perform daily office tasks including email management, sorting and routing messages to appropriate staff, filing completed documents, data entry, and data collection.

Training Database Management — Prepare course offerings, manage enrollment, coordinate marketing materials, and oversee Zoom course setup and administration.

Course Preparation — Inventory and prepare course materials, print and assemble packets, set up classrooms, and ensure signage and supplies are ready for each session.

Team Collaboration — Work cooperatively with staff and instructors to complete assigned tasks and support program operations.

No supervisory responsibilities

Reports directly to the Director of Apprenticeship & Training

Works cooperatively with Deputy Executive Director and other IEC Staff as needed

Qualifications

·         Office Software Proficiency — Ability to use Google Suite and Microsoft Office applications.

·         Project & Task Management — Capable of prioritizing multiple tasks and managing deadlines.

·         Technical Adaptability — Demonstrated ability to learn new systems and technologies efficiently.

·         Organization — Strong organizational skills with consistent follow‑through.

·         Attention to Detail — High level of accuracy and focus in all administrative and data‑related tasks.

·        Full‑time hourly position; starting at $20 per hour, commensurate with experience.

·        Standard Work Schedule

o  Mon-Thurs: 10:00 a.m.-6:30 p.m.

o   Fri: 8:00 a.m.-4:30 p.m.

o  Hours may vary based on course offerings

·        Benefits:

o  100% employer-paid PPO health and dental insurance

o  4% 401(k) match after one year of employment

o  16 days paid time off per year (increases to 21 days after five years)

o  9 company holidays annually

o  Credit Union access and direct deposit