APPs Observability Technician

Are you a APPs Observability Technician in Madrid seeking a new interesting challenge? 🔍

If your answer is yes, it’s your lucky day so keep reading, it can be just what you're looking for! 👀

✍️ WHAT WILL YOU DO?

We are looking for a dynamic, proactive and talented person to join our team and perform the following tasks:

• Monitor, log and trace applications and platforms using Grafana Cloud technologies.
• Build dashboards and diagnose ingestion, cardinality and performance issues.
• Support and maintain CI/CD pipelines using GitHub Actions and GitLab CI/CD.
• Manage infrastructure and observability resources through Terraform and GitOps practices.
• Develop automation tooling using Python, Bash, REST APIs and JSON integrations.
• Handle alerting, incident response, escalation processes and runbook maintenance.
• Manage incidents, service requests and changes through ServiceNow following ITSM practices.
• Maintain synthetic monitoring checks and optimize observability platform usage and costs.

💻 WHAT TECHNOLOGIES, METHODOLOGIES OR TOOLS WILL YOU USE?

• Grafana Cloud
• Prometheus / Mimir
• Loki
• Tempo
• Terraform
• Python
• GitHub Actions / GitLab CI/CD
• ServiceNow

🧐 WHAT ARE WE LOOKING FOR?

Years' experience: 3 to 5 years

English: B2

Spanish: C2

FP or university degree

Knowledge of Docker, Kubernetes, AWS ECS, networking fundamentals, security best practices, Jira and Agile methodologies.

📅 WHERE AND WHEN?

Workplace: Hybrid — Madrid

Work Schedule: 8x5 + oncall | 9:00AM – 18:00PM CEST

🤝 WHAT CAN WE OFFER YOU?

Permanent contract 📋 - We offer indefinite contracts from the first day.

Pay and benefits 💸 - Competitive salary and a flexible compensation plan adapted to your needs (Ticket restaurant plan, Childcare Ticket, Transport Ticket and Health Insurance).

Work from home 🏚️ - We offer you a financial support every month for your working from home expenses. In addition, in the first month we will give you a bonus to help you to set up your workplace 👨

Opportunity knocks 👍🏻 - Being a part of a growing company, we want to support your path with a career development plan and annual performance-based compensation reviews.

Learn as you grow 📚 - Starting with a fantastic onboarding program, TCS has robust learning platforms that will allow you to learn and grow personal as professionally.

Bring your buddy 👫 - If you have referred a friend for an open position under the BYB Scheme and she/he is hired you’ll receive a very attractive cash award.

Connect globally 🌏 - Work with people from all over the world. You can feel the multicultural workforce.

Benefit from being a TCSer 🎟️ – By being part of the TCS Spain family you can enjoy benefits, offers and corporate discounts on the best brands.

And so on 🎉 - Appreciations, incentives, Team Building activities, diversity and inclusion programs, sustainability activities, corporative events... This has only just begun!

💡 WHO ARE WE?

Tata Consultancy Services (TCS) is an Information Technology (IT) company founded in 1968 as part of the Indian Tata Group and is one of the top 3 technology companies globally 🚀

With a presence in 55 countries and more than 600,000 employees, TCS is considered one of the 10 best companies to work for worldwide in 2025 according to the Top Employers Institute 🥇

TCS Spain started operations in 2001 and currently has a diverse workforce that collaborates with the main Spanish and multinational companies 🌏

TCS Spain has been certified as a Top Employer 2025 and has also been chosen as one of the 100 Best Companies to Work for in Spain in 2025 according to Forbes 🏆

Among the portfolio of services, TCS has information technology services, asset-based solutions, global consulting, engineering and industrial services, digital solutions and services, application maintenance and development, quality assurance and testing services, IT infrastructure and BPS 🎯

Responsible for development, TCS Spain is committed to inclusion, diversity and sustainability, and promotes flexibility policies that support wellbeing and work-life balance 💯

WELCOME, WE ARE WAITING FOR YOU! 🚀