APS - BlueYonder

Analysis and assessment of existing customers BY solution for migration to Cognitive Planning

• Conducts/leads business process analysis or design/construction phase of the project that leads to writing functional specifications.

• Design and build customer PoC and demo along with presales and solution demo team.

• Create templates and artifacts towards reusability and automation decreasing implementation lifecycle, reducing errors post go-live and efficient support operations.

• Ability to prepare and deliver presentations for user, management, and executive level audiences. Assists Project Managers in planning efforts.

• Communicates and/or supports the business cases to PMG and PD regarding specific trends for future product functionality and enhancements.

• Creates and modifies procedural and system documentation throughout the project. Creates detailed tasks on overall project plan (i.e. during sales cycle, after the project plan is complete, or based on enhancements).

• Develops and executes test scripts to ensure BY software consistently meets the customer's business objectives.

• Develops functional specifications for modifications, interfaces, reports and screens that meet the customers' business objectives and are of sound design.

• Ensures knowledge transfer is conducted with key customer project team. Is a thought leader in their Product Solution area of focus and is able to apply that knowledge to customer situations.

• Provides advice to customers regarding industry best practices and process methodology. Provides non-technical support during the "go-live" period and knowledge transition during project roll-off.

• Provides primary user support and verifies that the system provides the required business functions and maintains data integrity.

• Prepare and conduct internal and external solution training and support larger team enablement.

• Provides guidance to support services in responding to base technical issues.

• Perform new product solution validation and end to end data flow, solution, interface, workflow & reports and performance testing. Raise Jira & case tickets & provide feedback to PD/PMG on defects & enhancements.

• Flexible to work with overlapping time zones.