Aquatic Director

Overview

Join our dynamic team as an Aquatic Director, where you will lead and oversee all aspects of our aquatic programs and facilities. This energetic role requires a passionate leader committed to delivering exceptional guest experiences, ensuring safety, and fostering a welcoming environment for all visitors. The Aquatic Director is responsible for the overall management of swimming instruction, instructor performance, aquatic safety, program quality, staff development, and day-to-day pool operations. The director ensures that the swimming school delivers safe, consistent, high-quality lessons while meeting applicable regulatory requirements and the organization's operational and financial objectives. Your leadership will create memorable moments for guests while maintaining the highest standards of safety and service.

Duties

• Develop and implement engaging aquatic programs, lessons, and activities that appeal to a diverse range of guests.
• Supervise daily operations of the aquatic facility, ensuring cleanliness, safety, and guest satisfaction.
• Lead, train, and motivate staff members to deliver outstanding customer service and uphold safety protocols.
• Oversee guest services by addressing inquiries, resolving issues promptly, and enhancing overall guest experience.
• Manage cash handling procedures accurately during admissions, retail sales, or special events.
• Conduct regular safety inspections, enforce pool rules, and coordinate emergency response procedures when necessary.
• Promote a positive environment that encourages teamwork, inclusivity, and community engagement.

Requirements

• Proven experience in hospitality or customer service roles with a focus on guest satisfaction.
• Strong leadership skills with the ability to motivate and manage a diverse team effectively.
• Knowledge of aquatic safety standards, lifeguarding practices, and emergency response protocols.
• Excellent communication skills to interact confidently with guests and staff alike.
• Ability to handle cash transactions accurately and responsibly.
• Passion for creating fun, safe, and memorable experiences for visitors of all ages.
• Certification in lifeguarding or aquatic safety is preferred; willingness to obtain relevant certifications if necessary.

Join us as an Aquatic Director where your enthusiasm fuels memorable experiences! Bring your leadership skills to a vibrant environment dedicated to fun, safety, and exceptional service—making every guest’s visit truly special!

Pay: From $80,000.00 per year

Benefits:

• Extended health care
• On-site parking

Education:

• Bachelor's Degree (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person