iSupport Worldwide
AR Analyst
2 months ago
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Important information
Contract type:
Permanent
Location:
Pasig, Metro Manila, Philippines
Work mode:
Onsite
Published on:
19 August 2026
What they need
Join Our Team!
We are looking for a detail-oriented and analytical Accounts Receivable (AR) Analyst to support invoice processing, payment coordination, customer account management, and collections-related activities.
This role plays a key part in ensuring timely payments, maintaining accurate financial records, resolving customer inquiries, and supporting the overall accounts receivable process. The ideal candidate is highly organized, customer-focused, and capable of working effectively in a fast-paced environment.
What Is Your Mission?
You will provide exceptional service to our partner brands by:
- Preparing, compiling, and processing accounts receivable transactions using company systems
- Investigating questionable items and resolving discrepancies in a timely manner
- Scanning and maintaining invoices for electronic recordkeeping and archival
- Sending invoices to customers through various channels, including email, mail, and fax
- Coordinating with technicians, sales teams, and customers regarding invoice payments and cash receipts
- Responding to customer inquiries and resolving billing or payment concerns
- Processing customer payments and following established escalation procedures when necessary
- Maintaining accurate customer account records and payment documentation
- Supporting continuous improvement efforts to enhance billing and collection processes
Requirements
Non-Negotiable Requirements
Bachelor's Degree in Accounting, Finance, Business Administration, or a related field preferred
1-3 years of general accounting or accounts receivable experience
Strong attention to detail and commitment to accuracy
Strong data entry and analytical skills
Ability to organize work effectively and manage multiple priorities
Ability to work within tight deadlines
Strong customer service and communication skills
Ability to identify issues and resolve problems independently
Proficiency in Microsoft Office applications, particularly:
Microsoft Excel
Microsoft Word
Comfortable working with multiple technology platforms and accounting systems
Typing speed of at least 35 WPM with strong 10-key data entry skills
Flexible Requirements
- Experience in Accounts Receivable, Collections, Billing, or Cash Applications
- Experience handling customer-facing inquiries and payment follow-ups
- Experience supporting high-volume transaction environments
- Exposure to ERP or accounting systems
- Experience working with U.S.-based customers or financial operations
Skills & Competencies
- Excellent attention to detail and accuracy
- Strong analytical and problem-solving abilities
- Strong organizational and time-management skills
- Effective verbal and written communication skills
- Customer-focused approach when resolving inquiries and payment issues
- Ability to work independently and collaboratively within a team environment
- Strong sense of accountability and ownership
- Ability to maintain confidentiality of sensitive financial information
Benefits
Why you'll love it here?
- Free lunch meals, fruits, snacks, and beverages for employees assigned to onsite shifts.
- Access to an onsite gym with a complimentary professional fitness instructor.
- Weekly fitness activities and an annual fitness challenge with prizes of up to ₱70,000.
- Weekly employee engagement activities with prizes of up to ₱3,000.
- Free upskilling academy to support career growth and professional development.
- State-of-the-art office facilities and modern workstations.
- Access to employee amenities including sleeping quarters, game area, chat room, and shower rooms.
- Fun, collaborative, and employee-focused work environment.
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