AR Associate / Senior AR Associate

Responsibilities

• Contact insurance companies, patients, and healthcare providers regarding outstanding medical claims.
• Follow up on unpaid, underpaid, and pending claims to ensure timely reimbursement.
• Identify and resolve claim errors, payment issues, and billing discrepancies.
• Work on denied claims, including claim correction and appeals.
• Interpret EOB / ERA and understand payer guidelines.
• Work with CARC / RARC codes to identify denial and payment reasons.
• Handle claims submitted through UB-04 and CMS-1500 forms.
• Understand healthcare billing workflows including OPD / IPD processes.
• Maintain accurate records of claim follow-ups, payments, denials, and appeals.
• Handle high-volume voice processes while maintaining quality and productivity standards.

Required Skills

• Minimum 1+ year of experience in AR Physician / Hospital Calling within Healthcare RCM.
• Strong understanding of medical claims, denials, appeals, and reimbursement processes.
• Knowledge of CARC / RARC codes, EOB / ERA, UB-04, and CMS-1500.
• Understanding of ICD-10 and CPT and basic medical billing workflows.
• Familiarity with HIS, ERP, and healthcare billing software such as Epic or Cerner.
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving abilities.
• Ability to manage high call volumes in a voice-based process.
• Comfortable working in rotational shifts.
• Undergraduate or Graduate candidates are eligible.

Pay: ₹22,000.00 - ₹50,000.00 per month

Work Location: In person