AR Caller

Roles and Responsibilities :

• Manage accounts receivable calls to resolve customer queries, disputes, and issues related to medical billing.
• Authorize or deny claims based on patient eligibility and insurance coverage.
• Handle denials by investigating root causes, appealing denied claims, and resolving discrepancies.
• Ensure timely follow-up with patients, providers, and payers to collect outstanding balances.

Job Requirements :

• 1-4 years of experience in AR calling or similar role in the healthcare industry.
• Strong knowledge of medical billing processes, regulations, and guidelines (e.g., HIPAA).
• Excellent communication skills for effective phone conversations with customers.
• Ability to work independently with minimal supervision while meeting productivity targets.