AR Caller

Job highlights

• The ideal candidate for an AR Caller position should have strong communication and interpersonal skills

AI medcon (OPC) private limited is looking for AR Caller to join our dynamic team and embark on a rewarding career journey

• Record after-call actions and perform post call analysis for the claim follow-up
• Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact
• Provide accurate product/ service information to customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received etc prior to making the call
• Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials / underpayments
• The ideal candidate for an AR Caller position should have strong communication and interpersonal skills