AR Caller ( Fresher )

Roles and Responsibilities :

• Handle customer inquiries and resolve issues through phone calls, emails, or chats.
• Provide accurate and timely responses to customers' queries related to products/services.
• Maintain a high level of professionalism while interacting with customers.
• Meet performance targets set by the company for quality, productivity, and sales metrics.

Job Requirements :

• 0-1 year of experience in an International BPO/Call Centre environment.
• Excellent communication skills with ability to articulate thoughts clearly over phone/video conferencing platforms.
• Proficiency in English language (written & spoken) is essential.