AR Caller – Physician Billing

Position: AR Caller – Physician Billing

Experience: 1 to 3 Years

Industry: US Healthcare / Revenue Cycle Management (RCM)

Billing Experience: Physician Billing

Shift: US Healthcare Night Shift

Employment Type: Full-Time | Work From Office (WFO)

Work Location: Pallavaram, Chennai

Notice Period: Immediate Joiners Preferred

Job Description

We are looking for experienced and motivated AR Callers – Physician Billing to join our US Healthcare RCM team. Candidates with 1 to 3 years of relevant experience in Accounts Receivable (AR) and hands-on experience in Physician Billing are encouraged to apply.

The selected candidate will be responsible for handling insurance follow-ups, claim status inquiries, denials, outstanding accounts, underpayments, and payment-related issues while working with US healthcare insurance providers.

Eligibility Criteria

• 1 to 3 years of experience as an AR Caller in US Healthcare RCM.
• Hands-on experience in Physician Billing.
• Good understanding of the US Healthcare Revenue Cycle Management process.
• Experience in insurance follow-up and claim status verification.
• Knowledge of denials, rejections, underpayments, and outstanding claims.
• Good communication and interpersonal skills.
• Basic knowledge of medical billing terminology and US insurance processes.
• Ability to analyze accounts and identify reasons for outstanding balances or claim issues.
• Willingness to work in a US Healthcare night shift.
• Immediate joiners are preferred.

Key Responsibilities

• Perform outbound calls to US insurance companies for claim follow-up.
• Check claim status and determine reasons for unpaid, denied, or underpaid claims.
• Follow up on denied, rejected, and outstanding physician billing claims.
• Identify claim discrepancies and take appropriate action for resolution.
• Work on AR aging accounts and prioritize follow-ups based on account status.
• Verify insurance information and claim-related details as required.
• Document call details, claim updates, and follow-up actions accurately.
• Coordinate with internal teams for claim corrections and resolution.
• Follow up on pending payments and outstanding balances.
• Meet daily productivity, quality, and collection targets.
• Ensure compliance with company policies and client requirements.

Preferred Skills

• Strong verbal and written communication skills.
• Good knowledge of US Healthcare Insurance and Physician Billing.
• Understanding of AR follow-up, denials, appeals, and claim resolution.
• Knowledge of physician billing workflows and claim processes.
• Good analytical and problem-solving skills.
• Ability to work independently as well as in a team.
• Comfortable working in a US Healthcare night-shift environment.
• Ability to handle insurance calls professionally and confidently.

What We Offer

• Opportunity to grow your career in US Healthcare RCM.
• Professional and supportive work environment.
• Career growth and learning opportunities.
• Competitive salary and company benefits as applicable.

Important Note

Candidates with 1 to 3 years of relevant AR Calling experience in US Healthcare, specifically with Physician Billing experience, are encouraged to apply. Candidates must be willing to work in the US Healthcare night shift.

Immediate joiners are preferred.

Interested candidates can apply now and take the next step in their US Healthcare RCM career!

How to Apply?

Ready to make a difference? Submit your updated resume and a cover letter highlighting your qualifications via email to [email protected].

We look forward to hearing from you!