AR Collection Executive — Credit Control

EDCH (Emirates Data Clearing House) is a leading clearing house managing telecom receivables and roaming settlements globally. We are looking for a sharp, target-driven AR Collection Executive with a strong accounting background and credit control experience to join our collection team in Ajman, U.A.E..

Desired Candidate Profile

Key Responsibilities:
✅ Follow up on outstanding receivables and ensure timely collection from roaming partners on behalf of EDCH clients

✅ Send structured payment reminders via email and conduct telephonic follow-ups with roaming partners

✅ Perform account reconciliation — match client records with roaming partner statements and resolve discrepancies (duplications, underpayments)

✅ Handle bank reconciliation and coordinate with banks for remittance claims on unreceived payments

✅ Analyze aging reports and send statements of accounts and payment proposals to roaming partners

✅ Coordinate with the invoicing team to resolve disputed or missing invoices

✅ Resolve duplicate payment and unallocated receipt issues with roaming partners to close open periods

✅ Escalate non-responsive or fraudulent cases to management when collection efforts are exhausted

✅ Maintain KPI targets and report receivables status to clients through aging reports

✅ Build and maintain professional relationships between EDCH clients and their roaming partners

� Skills Required:

• Strong knowledge of Accounts Receivable and Credit Control processes
• Hands-on experience with aging reports and payment reconciliation
• Proficiency in MS Excel (VLOOKUP, Pivot Tables)
• Experience with ERP / Tally / SAP (preferred)
• Comfortable with telephonic and email communication with clients and partners
• Exposure to B2B / client collections is highly preferred
• Background in telecom, clearing house, roaming billing, or NBFC is a strong plus

DESIRED CANDIDATE PROFILE

• Detail-oriented with a strong eye for numbers
• Target-driven and comfortable with KPIs
• Professional communication skills (English)
• Valid UAE driving license is preferred
• Able to handle escalations and difficult conversations with confidence
  Only shortlisted candidates will be contacted.