AR Coordinator

Are you passionate about building strong customer relationships while driving healthy cash flow outcomes?

Do you enjoy resolving complex billing and payment challenges through collaboration and problem-solving?

Would you like to work with customers and regional finance teams across APAC in a dynamic global technology environment?

At SoftwareOne, our Finance team plays a critical role in supporting business growth, operational excellence, and customer success. We are looking for an Accounts Receivable Specialist to manage collections, billing support, reconciliations, and customer account activities while helping improve working capital performance across the region.

As an Accounts Receivable Specialist, you will be responsible for supporting the end-to-end accounts receivable lifecycle, including collections, billing validation, reconciliations, customer account management, and stakeholder engagement. Working closely with customers, Sales, Operations, and Finance teams, you will help ensure timely collections, accurate billing, and excellent customer experiences.

Key responsibilities:

• Managing accounts receivable activities, collections, and customer account reviews to support timely payment collection and reduce aged receivables.
• Conducting customer outreach, resolving payment disputes, and maintaining positive customer relationships while adhering to company credit policies.
• Performing billing validations, invoice reviews, customer account reconciliations, and resolution of billing discrepancies.
• Collaborating with customers, Sales, Operations, and Finance teams to resolve invoicing, payment, and account-related inquiries.
• Supporting APAC finance activities through reporting, collection forecasting, regional collaboration, and working capital improvement initiatives.
• Assisting with month-end activities, audit requirements, compliance documentation, process improvements, and finance transformation initiatives.

Job Requirements

• Degree in Accountancy, Accounting Technology, Business Administration, Finance, or a related discipline.
• Experience in Accounts Receivable, collections, billing, customer account management, or finance operations.
• Strong customer relationship management skills with confidence in customer-facing discussions and stakeholder engagement.
• Advanced Microsoft Excel skills and experience working with ERP systems such as Microsoft Dynamics 365 or similar finance platforms.
• Strong analytical, reconciliation, problem-solving, and organizational skills with excellent attention to detail.
• Ability to manage multiple priorities, meet deadlines, and collaborate effectively across regional and multicultural teams.

Company description

SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.