AR Domain (Physician/ Behavioral) Professional

Job Summary

AR Caller (Accounts Receivable Caller) - Healthcare RCM

Responsibilities

• Contact insurance companies, patients, and healthcare providers to follow up on outstanding medical claims.

• Resolve payment issues and ensure timely reimbursement.

• Appeal denied claims and correct claim errors.

• Analyze remittance advice (ERA/EOB) to identify payment discrepancies.

• Maintain accurate documentation of all calls and claim updates.

  Eligibility Skills

• Minimum 1+ years of AR Physician Calling experience in Healthcare Revenue Cycle Management (RCM).

• Strong understanding of insurance claims, denials, appeals, and reimbursement processes.

• Knowledge about Medicare Medicaid CMS-1500 form

• Excellent verbal and written communication skills.

• Ability to manage high call volumes in a voice process.

• Proficiency in medical billing software

• Strong analytical skills.

• Comfortable working rotational shifts.

  Education

• Undergraduate or Graduate.

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