AR Specialist

POSITION SUMMARY:

• This is a temporary position. Candidates must be legally authorized to work remotely in India.

TriVoca Health is seeking a detail-oriented and organized Accounts Receivable Specialist for a full-time, 3-month contract engagement. This role is responsible for managing the end-to-end billing and invoicing process, ensuring accuracy, compliance, and timely execution across all customer accounts. The ideal candidate brings hands-on experience with billing operations, a strong understanding of Purchase Order (PO) requirements, and the ability to work cross-functionally to resolve discrepancies quickly and efficiently.

KEY JOB RESPONSIBILITIES:

Billing & Invoicing

• Prepare and issue accurate sales and invoices in a timely manner.
• Verify customer billing requirements prior to invoice generation, including identifying customers who require Purchase Orders (POs).
• Ensure all invoices are issued in accordance with customer-specific billing requirements and internal company policies.
• Coordinate with internal teams to obtain supporting documentation needed for invoicing and billing submissions.

Purchase Order Management

• Apply knowledge of PO validation processes to ensure billing is aligned with approved purchase orders.
• Identify and flag any missing, expired, or mismatched POs before invoice issuance to prevent billing delays or disputes.
• Maintain accurate records of PO status across accounts and follow up as needed with internal stakeholders.

Discrepancy Resolution

• Investigate billing discrepancies, errors, and customer inquiries promptly and thoroughly.
• Implement corrective actions to resolve issues and prevent recurrence.
• Communicate resolution status clearly to internal teams and, where appropriate, directly to customers.

Compliance & Accuracy

• Ensure all billing activities adhere to company policies and customer-specific contractual requirements.
• Maintain organized and audit-ready documentation for all invoicing and billing activity.
• Support month-end close activities related to accounts receivable as needed.

ATTRIBUTES FOR SUCCESS AT TRIVOCA:

At TriVoca, how work gets done matters as much as the results themselves. Our values shape how we show up for our colleagues, our clients, and our work every day. A successful AR Specialist demonstrates:

• **Be Collaborative —**You work closely with internal teams to gather documentation, resolve discrepancies, and keep billing on track without silos.
• **Stay Curious —**You dig into discrepancies rather than routing around them. You ask the right questions toget tothe right answer.
• Take Action**—**You move with urgency. When a billing issue comes in, youownit, resolve it, and follow through.
• **Put the Client at the Center —**You understand that accurate, timely billing is a direct reflection of the experience TriVoca delivers to its clients.

QUALIFICATIONS:

Required Skills & Competencies

• Strong attention to detail and commitment to accuracy in all billing and invoicing activities.
• Solid knowledge of billing, invoicing, andaccountsreceivable processes.
• Familiarity with Purchase Order (PO) validation and customer billing requirements.
• Strong organizational and time management skills with the ability to manage multiple priorities and meet deadlines.
• Effective communicator with the ability to coordinate across internal teams and follow up on outstanding items.
• Ability to work independently and take ownership of assigned responsibilities in a fast-paced environment.

Preferred Experience

• Prior experience inan AR, billing, or accounting support role.
• Proficiencyin Microsoft Excel and familiarity with billing or ERP systems.
• Experience working in a professional services or healthcare-adjacent environment a plus.