AR Specialist

Position: AR Specialist

Level: General Staff

Job Summary

The Accounts Receivable (AR) Specialist is responsible for monitoring and managing accounts receivable aging, customer deductions, Return-to-Vendor (RTV) transactions, and claims. The role ensures timely collection of outstanding receivables, accurate reconciliation of customer accounts, and proper resolution of payment discrepancies. The AR Specialist is responsible for identifying the causes of payment delays, conducting timely follow-ups, and coordinating with relevant stakeholders to resolve outstanding account issues.

This position requires both internal and external coordination. Internally, the AR Specialist works closely with the Finance, Logistics, and Sales teams to ensure timely completion of daily, weekly, and monthly deliverables. Externally, the role involves direct coordination with customers regarding collections, payment verification, deductions, claims, and other account-related concerns.

Key Responsibilities and Duties:

Accounts Receivable and Collections

· Prepare the weekly Accounts Receivable (AR) Aging Report, including analysis of major and top overdue accounts.

· Prepare and send Statements of Account (SOA) to customers on a weekly basis.

· Monitor outstanding receivables and conduct timely follow-ups on overdue accounts.

· Liaise with customers regarding payment verification, payment status, deductions, claims, and other account-related concerns.

· Coordinate with internal teams and customers to facilitate timely resolution of outstanding account issues.

· Investigate payment discrepancies and identify the causes of delayed or incomplete payments.

· Review RSDI billings charged to MTC prior to management approval.

· Ensure that all reports and account records are accurate, complete, properly documented, and submitted within established deadlines.

Customer Claims and Deductions

· Review customer deductions and validate the corresponding transactions and supporting documentation for submission as claims to principals

· Prepare accurate claims reports to principals including complete documentation as required

· Coordinate with KAMs and other relevant teams to obtain missing documents and resolve outstanding requirements.

· Maintain records of both claimable and non-claimable claims for accounting and monitoring purposes.

· Monitor the status of claims and ensure timely submission, follow-up, and resolution.

· Monitor Return-to-Vendor (RTV) deductions and coordinate with the appropriate teams to validate, investigate, and resolve outstanding items.

· Maintain proper documentation and records of claims, deductions, and related account transactions for monitoring and reconciliation purposes.

General Skills and Qualifications:

· Bachelor’s Degree with basic accounting background

· 2-3 years of experience in the field

· Knowledgeable with Microsoft Office (Excel, Word)

· Must be local or willing to work Saturdays (at least 2x a month)

Benefits:

• Free parking
• On-site parking
• Promotion to permanent employee

Work Location: In person