G
Global Healthcare Resource Philippines
AR Specialist
Skills
Testing & QACompliance
25 days ago
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Important information
Contract type:
Permanent
Work mode:
Onsite
Published on:
29 September 2026
What they need
Key Responsibilities
- Comprehensive Claims Management: Oversee the entire lifecycle of medical claims, from initial receipt and adjudication through to final resolution, appeal, or payout.
- Behavioral Health Specialization: Manage complex claims specific to behavioral and mental health services, ensuring accurate alignment with specialized coding and documentation standards.
- Quality Assurance & Compliance: Audit submissions for accuracy and policy alignment, ensuring full compliance with payer guidelines, HIPAA, and CMS regulations.
- Real-Time Verification: Validate patient benefits and coverage eligibility swiftly to prevent processing delays, particularly regarding mental health benefits.
Required Qualifications
- Experience: Minimum of 1 year of hands-on experience in end-to-end healthcare claims processing, denial management, appeals, or claims analysis specifically within a BPO setting.
- Domain Expertise: Proven experience handling Behavioral Health / Mental Health claims and billing workflows.
- System Proficiency: Practical experience utilizing AMD (AdvancedMD) software for claims management, scheduling, or billing functions is highly preferred.
- Technical Knowledge: Solid understanding of medical coding systems (ICD-10, CPT, HCPCS), diverse claim types, and industry-standard regulations (HIPAA, CMS, etc.).
- Core Skills: Strong verbal and written communication abilities, a sharp eye for detail, and the flexibility to thrive both independently and collaboratively in a high-volume environment.
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