A/R Supervisor

Position Summary

We are seeking a self-motivated, people-oriented A/R Supervisor to lead and support an Accounts Receivable team within a healthcare environment. The ideal candidate will have strong knowledge of healthcare revenue cycle operations, insurance policies, medical coding, and A/R collections, along with proven leadership and problem-solving skills.

The A/R Supervisor will oversee daily team operations, monitor productivity and performance, support process improvements, and work closely with internal teams and insurance carriers to resolve outstanding account issues.

Key Responsibilities

• Supervise, coach, and develop the A/R team.
• Assign tasks, monitor productivity, and hold staff accountable.
• Oversee healthcare Accounts Receivable and collections processes.
• Monitor A/R performance, DSO, outstanding balances, and monthly financial reports.
• Resolve insurance payment, reimbursement, coding, and contract issues.
• Stay updated on healthcare coding, insurance policies, and industry regulations.
• Audit A/R accounts to ensure timely and appropriate follow-up.
• Oversee correspondence and refund processes.
• Identify workflow issues and implement process improvements.
• Collaborate with management, providers, and office staff to resolve issues.
• Manage team schedules, timesheets, and overtime.
• Analyze trends and perform root-cause analysis to improve team performance.
• Ensure compliance with HIPAA and confidentiality requirements.

Required Qualifications

• Previous experience supervising or leading an Accounts Receivable or Revenue Cycle team.
• Strong knowledge of healthcare A/R, insurance reimbursement, and revenue cycle processes.
• Knowledge of medical coding, CPT, modifiers, Medicare, and insurance guidelines.
• Experience working with insurance carriers and resolving payment or contract issues.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to coach, motivate, and develop team members.
• Strong organizational skills with the ability to prioritize multiple responsibilities.
• Ability to work independently and exercise sound judgment.
• Experience with healthcare practice management or EPM systems and reporting tools is preferred.
• HIPAA knowledge and commitment to maintaining patient confidentiality.

Professional Expectations

• Maintain professionalism in communication, appearance, attendance, punctuality, and interactions with patients and staff.
• Maintain strict confidentiality and comply with HIPAA requirements.
• Demonstrate good judgment, accountability, and a positive attitude.
• Promote teamwork and a respectful, productive workplace.
• Lead by example and support organizational goals and management decisions.

Compensation & Benefits

• Medical, Dental & Vision Insurance
• Company-Paid Life Insurance
• Company-Paid Long-Term Disability
• 401(k)
• Flexible Spending Account (FSA)
• Voluntary Life Insurance
• Pet Insurance

Pay: $66,400.00 - $72,000.00 per year

People with a criminal record are encouraged to apply

Ability to Commute:

• Tarrytown, NY 10591 (Required)

Work Location: In person