ARC Care Facilitator

Shift: 8-5 Days TBD Will be weekly coverage

Position Summary

The Care Facilitator is responsible for providing psychosocial rehabilitation services that support recovery, skill development, and successful transition from residential treatment to ongoing outpatient care.

This position delivers individual and group rehabilitation services to meet residential program requirements while serving as the primary bridge between the Addiction Recovery Center (ARC) and outpatient behavioral health services.

Care Facilitators coordinate outpatient integration for all ARC residential clients, regardless of discharge type, and may remain engaged with individuals for up to 30 days following discharge to promote successful linkage, continuity of care, and sustained engagement in treatment.

Leadership Structure

• Direct Supervisor: ARC Clinical Operations Manager

• Dotted-Line Supervisor: Program Manager, Acute Transition Care

• Collaborative Management: Care Facilitators may also be subject to a functional management relationship with outpatient leadership within the clinic(s) where transition services are being provided. This collaborative relationship supports scheduling, coordination of outpatient integration activities, and continuity of care while maintaining primary reporting responsibilities through ARC leadership.

Responsibilities

• Provide psychosocial rehabilitation services through individual and group interventions that promote recovery, independent living skills, relapse prevention, community integration, and preparation for transition care after treatment.

• Deliver rehabilitation services necessary to support residential treatment program compliance.

• Work in close partnership with the ARC Care Managers to coordinate outpatient transition planning for all residential clients regardless of discharge disposition.

• Complete Welcome Appointments or other qualifying triggering outpatient services following ARC discharge.

• Maintain engagement with clients for up to 30 days following discharge to ensure successful connection to their assigned outpatient treatment team.

• Collaborate with residential and outpatient teams to ensure seamless transitions and continuity of care.

• Complete documentation in accordance with all compliance standards.

Education and Work Experience

• High school diploma required, bachelor’s degree in social services or related field, preferred.

• CMII certification required.

• Behavioral Health Wellness Coach certification, preferred.

Required Skills

• Ability to document progress and barriers to communicate medical necessity of client’s treatment.

• High degree of verbal and written communication skills, for both clinical and professional communication.

• Effective teaching skills in a group and individualized treatment setting.

• High level ability to communicate clearly, concisely and professionally with other healthcare providers, both verbally and in written documentation.

• Advanced knowledge and understanding of statutes and regulations related to client rights, confidentiality, and healthcare ethics.

• Working knowledge of outpatient services and ability to communicate these services effectively to residents.

• Ability to navigate software using the Microsoft Office suite.

• Ability to effectively navigate and document within an Electronic Health Record.

• Communicates in a person-centered, strengths-based, and trauma informed manner with clients, peers, and other professionals.