Architect I - Enterprise Solutions (Salesforce + SAP Integration)

Role Description Enterprise Architect - Regional, eStore & Core Platform Migrations Role Summary The Enterprise Architect will lead end to end architecture for regional migrations to STEP platform and eStore related initiatives (Major systems in the platform include SAP, S4/Hana, Salesforce, IIB, Informatica, MDM and custom home grown applications) , analyze impact, integration, and transition .

This role needs understanding of the current business process including but not limited to customer, order to cash, finance, and reporting flows and cloud architecture.

Key Responsibilities CRM & ERP Architecture

• Own enterprise level architecture for Salesforce and SAP S/4HANA as part of regional and eStore migrations.

• Define target state interaction patterns, including but not limited to:

• Customer, account, and contact mastering

• Quote to cash / order to cash flows

• Pricing, invoicing, and revenue recognition touchpoints

• Ensure data consistency and ownership boundaries between Salesforce, SAP S/4HANA, and downstream systems.

Migration Architecture & Strategy

• Design and govern migration paths for CRM, ERP, and dependent applications, including phased cutovers and coexistence strategies.

• Lead impact analysis for Salesforce and SAP S/4HANA when migrating:

• Country specific systems

• eStore platforms and digital sales channels

• Ensure business continuity for sales operations, finance, and reporting during migration waves, including SAP backed analytics and dashboards.

Integration & Data Architecture

• Define and govern integration patterns across:

• Salesforce SAP S/4HANA

• eStore Salesforce

• SAP Enterprise Data Platforms / reporting (e.g., BOBJ, enterprise dashboards)

• Oversee data migration and reconciliation for:

• Customers, products, pricing, orders, and financial data

• Ensure alignment with enterprise data models and source of truth principles.

Enterprise Architecture Governance

• Enforce EA standards, canonical models, and integration contracts for CRM and ERP domains.
• Review and approve Salesforce and SAP S/4HANA solution designs through Architecture Review Boards (ARB).
• Ensure migrated CRM/ERP assets are correctly registered, owned, and auditable in enterprise architecture repositories.

Security, Compliance & Controls

• Ensure Salesforce and SAP S/4HANA migrations meet:

• GDPR and EU regulatory requirements

• Enterprise security, access control, and audit standards

• Define role based access, data classification, and segregation of duties across CRM and ERP platforms.

Stakeholder Alignment

• Partner with Sales, Finance, eCommerce, Product, and Regional IT leaders to align migration outcomes with business priorities.
• Act as the single architectural authority connecting business flows (including but not limited to) (lead order cash report) to technical execution.

Core Experience Required Skills & Experience

• 10+ years in Enterprise Architecture / Solution Architecture with large scale transformations.
• Proven experience leading Salesforce and SAP (ECC or S/4HANA) migration or transformation programs.
• Experience with multi country or regional ERP/CRM rollouts, preferably in Europe.

Platform & Domain Expertise

• Salesforce: Sales Cloud, Service Cloud, core CRM data models, and integration patterns.
• SAP S/4HANA: Finance, order to cash concepts, and integration with non SAP platforms.
• Strong understanding of CRM-ERP integration, master data management, and financial controls.

Architecture & Integration

• API led and event driven integration patterns.
• Data migration, reconciliation, and cutover strategies.
• Cloud and hybrid architectures (Azure preferred).

Nice to Have

• eCommerce / eStore platform migrations integrated with Salesforce.
• Experience with SAP BOBJ or enterprise reporting platforms consuming SAP data.
• Prior involvement in audit heavy or compliance driven migrations.

Success Measures

• Zero disruption to sales, billing, and financial close during migration.
• Salesforce and SAP S/4HANA operating as cleanly integrated, governed enterprise platforms post migration.
• Reusable CRM/ERP migration patterns for future countries or acquisitions.

Skills enterprise application architecture,solution architecture,sap s4hana,salesforce cloud,