Area Care Manager

Description

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

Helping Hands was built on kindness and it still guides everything we do today. We’re a purpose-driven team helping people live well in the homes and communities they love. Join us, and you’ll be part of a supportive, ambitious team where your work truly matters, and you can grow a career that counts.

As an Area Care Manager, you’ll play a key role in leading exceptional care across your region. Supporting the Head of Operations, you’ll guide around 10 branches and a local Live-in Care service, ensuring teams feel supported, operations run smoothly, and customers receive the extraordinary care we’re known for.

This role will cover branches in Nottinghamshire, East Midlands & South Yorkshire.

What you’ll do

• Lead with warmth and clarity, building strong relationships and championing our Helping Hands values.
• Coach and develop your Branch Care Managers, aligning quality and growth to drive success.
• Oversee performance across your branches and Live-in services – monitoring, reporting and driving improvements with confidence.
• Make sure customer experience stays exceptional, raising service standards and strengthening retention.
• Audit and maintain full compliance across your area, acting quickly and collaboratively where improvements are needed.
• Provide regular updates to the Head of Operations, sharing progress, insights and opportunities for growth.

What you’ll bring

• Multi-site leadership experience within the care sector.
• Strong understanding of CQC/CIW regulations and quality frameworks.
• The ability to influence, support change and manage large, diverse teams.
• Clear communication skills and the confidence to build trusted relationships internally and externally.

Why Helping Hands?

• Genuine career growth and development pathways.
• Up to £15,000 annual bonus
• 25 days’ annual leave (rising to 26 after two years).
• Blue Light Card discounts.
• Employee assistance programme.
• Refer-a-friend bonus scheme.
• A workplace that celebrates diversity and champions inclusion. Everyone is welcome.

About Helping Hands Homecare

Helping Hands has been providing quality home care since 1989. Today we are one of the largest and most experienced providers of live-in care in England & Wales.

Whether it’s short-term respite, convalescent or companionship care, Helping Hands Home Care is often the solution which enables you to stay in your own home.

We operate a premier care service that enables independence and choice while providing comfort, companionship and support - whether it's for half an hour a week or 24 hours a day.

Our carers are the heartbeat of Helping Hands - the perfect ambassadors for care. We are incredibly proud of them and the impact they have on the lives of those they care for.