Area Community Specialist

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

about this team

The Community team is responsible for the creation and execution of our community strategy, inclusive of relationship management, product seeding, activations and campaign activity across our store fleet. The broader team is comprised of the Events, Community and Sports marketing organizations who work in partnership with myriad cross functional partners to build meaningful local relationships, to engage our ambassadors and talent through relevant activations and to further lululemon’s commitments within diversity and inclusion.

a day in the life:

• Execute events locally for relevant activations/campaigns and Strategic Initiatives on the Brand and Marketing Calendar including budget management and strategic execution

• Coach and coordinate stores on vision and execution around all phases of Community foundational excellence, including full and intentional spend of community budgets. (Product Seeding, Community Engagement & Activations, and allocated community hours)

• Partner with Community Manager, Regional Manager and Store Managers to support all phases of the Ambassador Journey including selection, onboarding, engagement and offboarding to ensure regional Ambassador roster is inclusive and reflects the diversity the market

• Maintain close relationship with store teams through regular store visits, attendance at team meetings and joining Ambassador connects and classes

• Advice and partner with Regional Manager and stores when submitting to Community Initiatives Fund and Store Local Events

• Advise and partner with the Store Manager of O&O's for their community strategy.

• Filter and present partnership opportunities to the Sports Marketing lead"

• Enroll store teams in: Centre for Social Impact, Brand campaigns and Cultural Awareness Days

• Support and integrate Community Wellbeing Partners into community activations and support community initiatives from our Community Wellbeing Partners

• Collaborate with key cross-functional partners including Community and Events.

• Additional partners include AU Talent Acquisition, AU Inclusion, Diversity, Equity and Action (IDEA)

qualifications:

• Bachelor’s degree preferred
• 2 + years of experience in building connections/relationships on behalf of a brand
• Proven success creating and executing community plans/tactics
• Able to manage multiple tasks and projects with high organization and attention to detail
• Demonstrated or passionate commitment to inclusion, diversity and equity principles

must haves:

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Communicate with honesty and kindness and create the space for others to do the same.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Foster connection by putting people first and building trusting relationships.
• Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.

additional notes

Authorization to work in Malaysia is required for this role.

beyond the paycheck (benefits & perks)

At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs.

Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.

work arrangementIn-person collaboration and/or office-based work is necessary or important for the role. Work is mainly performed onsite, 4-5 days per week depending on role requirements.

Learn more about what it's like working for lululemon in our Asia-Pacific markets: