Area Coordinator

ROLE SUMMARY

This is a full-time, on-site role for an Area Coordinator. The Area Coordinator will be responsible for managing daily operations of facility maintenance, coordinating residential services, and ensuring prompt responses to emergency situations. Tasks will include scheduling and dispatching crews, overseeing quality control, managing client communications, and maintaining service records. The Area Coordinator will also collaborate with various teams to implement service improvements and meet the needs of both commercial and residential clients.

CORE RESPONSIBILITIES

1. Daily Operations and Service Coordination

• Manage daily facility maintenance operations and coordinate residential services.
• Schedule and dispatch crews while organizing service priorities and timelines.

2. Quality Control and Client Communication

• Oversee quality control and follow up on service needs.
• Maintain clear, professional communication with clients, team members, vendors, and subcontractors.

3. Service Records and Continuous Improvement

• Maintain accurate service records using technology-driven workflows and reporting tools.
• Collaborate with teams to identify challenges, propose solutions, and implement service improvements.

4. Emergency Response

• Coordinate prompt responses to emergency situations.
• Participate in an on-call rotation after hours and on weekends for project emergencies.

QUALIFICATIONS

• Experience in facility maintenance, property management, or related fields.
• Bachelor’s degree in Business Administration, Facilities Management, or a related field.
• Strong organizational and time-management skills.
• Excellent communication and customer service skills.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Proficiency with technology-driven workflows and service reporting tools.
• Problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.

SKILLS AND COMPETENCIES

• Organization: Prioritize tasks effectively and meet deadlines.
• Communication: Communicate clearly and professionally in writing and verbally with team members, vendors, and subcontractors.
• Attention to Detail: Ensure work steps are completed thoroughly and accurately.
• Technology: Use project management tools such as Monday.com and Trello, along with Microsoft Office, Google Workspace, Slack, and Company Cam.
• Problem Solving: Identify challenges early and propose actionable solutions.
• Teamwork: Work collaboratively in a fast-paced environment.
• Adaptability: Take on new tasks and responsibilities as projects evolve.
• On-Call Availability: Be available for the after-hours and weekend emergency rotation.

PREFERRED EXPERIENCE

• Previous administrative or project coordination experience.
• Familiarity with procurement processes or working with vendors and subcontractors.
• Experience in a fast-paced, dynamic industry or project-based work environment.
• Experience with emergency response coordination.

Background checks are run on all positions at Real Solutions.

Job Type: Full-time

Pay: $46,000.00 - $55,000.00 per year

Benefits:

• Paid time off

Application Question(s):

• How many years of experience do you have working with vendors and clients?
• Are you comfortable with task management programs like Monday.com, SmartSheets and Company Cam?
• Would those who know you say you work well with others to complete tasks?

Work Location: In person