Area Manager

About the Departement:

To build customer relationships and attract new customers to use Mobil123.com & Carmudi.com by managing the accounts and territory/branch that has been assigned. To promote Mobil123.com & Carmudi.com to potential customers and enable adaptation. To hear customer feedbacks and channel the issues to relevant departments and ensure solutions are provided accordingly.

Job Purposes:

To lead the assigned Digital Consultant team.  To manage and monitor team performance to ensure the team works and achieves set objectives and targets. To work closely with marketing and Operations departments and ensure clear communications take place in order to maintain the agreed level of service. Responsible to provide the utmost professional service to the car dealers

What You'll Do:

• Build, engage and maintain excellent relationship with all dealers in assigned areas given
• Market penetration new car/used car segment
• Developing team to know the product knowledge & problem solving
• Perform daily business plan at minimum set by Head of Sales Classified
• Daily Monitoring of Digital Consultant visit area
• Daily Report to Head of Sales Classified
• Managing outstanding dealer payment
• Gather & analyse market intelligence from areas assigned
• Liaise with internal departments to ensure listings quality is achieved
• Participate fully in the team which includes taking part in weekly meetings, providing feedbacks and ideas to the team lead/manager to help grow the business
• Collaborate with the Management, undertake any other duties or projects that may be reasonably required by the Management or that may be reasonably foreseen through proactive role engagement and deal with matters arising in a timely and effective manner.

What We're Looking For:

• Diploma or Bachelor Degree in any field
• Relevant work experience more than 8  years in sales with minimum of 4-5 years people management experience
• Proficiency in relevant computer applications (MS Office)
• In depth knowledge of the automotive industry or online classified business
• Adopts a positive, innovative and creative attitude to work; thinks outside the box and explores the better way of doing things and takes on a “sleeves-rolled-up” and “can-do” approach even when faced with challenges
• A results-driven and professional style with sophisticated sales skills; able to deliver high-results and to display innovation, positivity, enthusiasm and passion even during challenging situations
• Strong negotiating and influencing skills; a confident and effective co-ordinator with a professional, charming but assertive manner as needed; able to acknowledge the importance of managing reputation
• Extremely high standards of accuracy, presentation, care over work and an eye for detail
• Pro-active in creating own workload and looking for tasks; able to self-motivate, work independently and use own initiative in the absence of clear guidelines by identifying tasks/issues , projects and/or potential problems in advance and creating solutions
• An efficient, calm, fast and flexible approach; prioritises workload to meet targets and deadlines; manages multiple priorities; adapts quickly to changing requirements in a very fast-paced working environment
• Accountable and responsible; follows up on work, sees tasks through to completion and takes ownership of outcomes
• A proactive approach communication at different levels and in different contexts; able and willing to adapt style to build and maintain relationship.
• A sensitive, discreet, diplomatic and sophisticated manner when dealing with colleagues, senior management and third parties; listens carefully and establishes credibility
• Strong focus on relationship-building; able to display positivity and an outgoing, sociable demeanour while balancing with discretion
• Adopt a positive, innovative and creative attitude to work; thinks outside the box and explores the better way of doing things and takes on a “sleeves-rolled-up” and “can-do” approach even when faced with challenges
• Maintain absolute integrity and confidentiality; is trustworthy, honest, credible and reliable
• Take care over personal appearance and adopts a professional manner and dress code at all times
• Resourceful and able to gather information related to process improvements and drive sales by managing customer expectation
• Self-motivated; has high level of energy in achieving targets and managing workload