Area Manager

About the role

As an Area Manager at Kufong Therapy Centre Sdn Bhd, you will play a vital role in overseeing and driving the performance of multiple retail locations across Kota Kinabalu, Sabah. This full-time position offers an exciting opportunity to apply your expertise in operations management and lead a team to deliver exceptional customer experiences.

What you'll be doing

• Provide strategic direction and day-to-day oversight for a cluster of retail locations to ensure operational excellence
• Develop and implement plans to drive sales, profitability, and customer satisfaction across your assigned locations
• Lead, coach, and motivate a team of Store Managers to achieve their individual and collective targets
• Monitor key performance indicators and devise data-driven strategies to optimise store operations and staff productivity
• Liaise with cross-functional teams to coordinate inventory management, staff scheduling, and marketing initiatives
• Identify and address operational issues promptly, ensuring a seamless customer experience
• Collaborate with the regional leadership team to share best practices and contribute to the overall growth of the business

What we're looking for

• Substantial experience (3+ years) in a multi-site retail or hospitality management role
• Proven track record of driving sales, improving profitability, and enhancing customer satisfaction in a fast-paced retail environment
• Exceptional leadership and people management skills, with the ability to motivate and develop high-performing teams
• Strong analytical and problem-solving skills, with the ability to use data to make informed decisions
• Excellent communication and interpersonal skills, with the ability to liaise effectively with various stakeholders
• Familiarity with retail operations, inventory management, and marketing concepts
• Willingness to work flexible hours, including evenings and weekends, to support store operations

What we offer

• Competitive salary and performance-based bonuses
• Comprehensive medical and dental insurance coverage
• Opportunities for professional development and career advancement
• Discounts on Kufong Therapy Centre services and products
• Supportive and collaborative work environment

About us

Kufong Therapy Centre Sdn Bhd is a leading provider of premium wellness and therapeutic services in Kota Kinabalu, Sabah. With a strong focus on customer satisfaction and a commitment to innovation, we have established a reputation for delivering exceptional experiences that promote holistic health and wellbeing. Join us in our mission to empower our clients and contribute to their journey towards a healthier, happier life.

Apply now to become our next Area Manager and be a part of our dynamic and growing team!