Area Manager

About us

TAPA KING INC is known for delivering exceptional customer experiences and maintaining high operational standards across all our locations. We are committed to building a dynamic, customer-focused brand that values innovation, quality, and team excellence. Our mission is to create memorable experiences for our customers whilst fostering a workplace culture where our employees can grow and thrive.

About the role

We are seeking an experienced Area Manager to join our team in Pasig City, Metro Manila. This is a full-time position that plays a strategic and operational role within our organisation. As Area Manager, you will be responsible for overseeing multiple sites within your assigned area, ensuring consistent brand standards, operational excellence, and profitable performance across all locations. This role is pivotal to driving business growth, maintaining customer satisfaction, and developing high-performing teams. You will report directly to senior management and have a significant impact on the overall success of our retail operations in the Metro Manila region.

Key responsibilities

1. Oversee and manage the performance of multiple retail sites within the assigned area, ensuring all locations meet or exceed sales targets, profitability goals, and key performance indicators
2. Develop and implement area-wide strategies to enhance customer experience, drive sales growth, and optimise operational efficiency across all managed locations
3. Conduct regular site visits and inspections to ensure consistent adherence to brand standards, visual merchandising guidelines, health and safety regulations, and company policies
4. Recruit, train, develop and motivate store managers and their teams, providing coaching, performance feedback, and career development opportunities
5. Monitor inventory levels, stock rotation, and supply chain management across all stores to minimise waste and optimise product availability
6. Analyse sales data, market trends, and competitor activity to identify opportunities for improvement and implement corrective actions where necessary
7. Manage budgets, control costs, and maximise profitability whilst maintaining service quality and customer satisfaction standards
8. Liaise with head office functions including marketing, finance, human resources, and logistics to ensure seamless coordination and support for all area stores
9. Handle customer escalations and complaints, resolving issues promptly and professionally to protect brand reputation
10. Ensure compliance with local labour laws, health and safety regulations, and all company policies and procedures

What we're looking for

1. Minimum 5+ years of experience in multi-site retail management or area management within the retail and consumer products sector
2. Proven track record of successfully managing multiple store locations and achieving or exceeding sales and profitability targets
3. Strong leadership and people management skills, with the ability to inspire, motivate, and develop high-performing teams
4. Excellent analytical and problem-solving abilities, with strong data interpretation skills and the ability to make informed business decisions
5. Comprehensive knowledge of retail operations, including inventory management, visual merchandising, stock control, and supply chain coordination
6. Exceptional communication and interpersonal skills, with the ability to build strong relationships with team members, customers, and stakeholders
7. Demonstrated ability to drive sales growth, improve operational efficiency, and achieve business objectives within a fast-paced retail environment
8. Strong organisational and time management skills, with the ability to manage multiple priorities and work effectively under pressure
9. Proficiency in relevant retail management systems and Microsoft Office applications
10. Flexibility to travel between assigned locations as required
11. Knowledge of the Philippine retail landscape and local market dynamics is preferred
12. A relevant qualification in Business Management, Retail Management, or a related field is advantageous

Apply now

If you are an experienced area or multi-site retail manager with a passion for driving business performance and leading teams, we would like to hear from you. Please submit your CV, a cover letter outlining your relevant experience, and any supporting documentation to the TAPA KING INC recruitment team. We look forward to considering your application and discussing how you can contribute to our continued success.