West Marine
Area Manager
Skills
14 days ago
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Important information
Location:
Rock Hill, SC, USA
Work mode:
Onsite
Published on:
9 October 2026
What they need
Operational Management:
- Direct day-to-day operations within the assigned area (Inbound, Outbound, Inventory Control, or Facilities), ensuring all activities meet established performance standards and service level agreements
- Develop and implement operational plans that align with business objectives, peak season demands, and changing business needs
- Monitor key performance indicators including Safety, Quality, Delivery, Cost and Culture metrics, taking corrective action when performance falls below target.
- Optimize workflows, labor allocation, and resource utilization to maximize efficiency and throughput
Team Leadership:
- Lead, coach, and develop a team of Leads and hourly Crew Members, typically ranging from 15-75+ Crew Members depending on shift and functional area
- Conduct regular performance evaluations, provide constructive feedback, and create development plans for Crew Members
- Foster a culture of accountability, continuous improvement, and Crew Member engagement
- Manage staffing levels, including hiring, training, scheduling, and workforce planning to meet operational demands
- Partner with HR to address Crew Member relations issues and ensure consistent application of company policies
Continuous Improvement:
- Identify opportunities for operational improvements and lead initiatives to enhance Safety, Quality, Delivery, Cost and Culture
- Implement 5S, Six Sigma, or other continuous improvement methodologies to eliminate waste and drive efficiency
- Collaborate with cross-functional teams including OpEx, IT, Transportation and Retail Store Operations to optimize end-to-end supply chain performance
- Champion the adoption of new technologies, automation, and systems to improve operational capabilities
Safety and Compliance:
- Maintain a safe work environment by enforcing safety policies, conducting regular safety audits, and addressing hazards promptly
- Ensure compliance with OSHA regulations, company safety standards, and industry best practices
- Lead incident investigations and implement corrective actions to prevent recurrence
- Promote a safety-first culture and achieve safety performance targets
Budget & Cost Management:
- Manage departmental budget, controlling labor costs, overtime, and operational expenses
- Analyze financial performance and implement cost-saving initiatives without compromising safety or quality
- Optimize inventory accuracy and minimize shrink, damage, and waste within the operation
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
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