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Area Manager

Acme Services

Area Manager

3 years ago

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Important information


Contract type:

Permanent

Location:

Madurai, Tamil Nadu, India

Work mode:

Onsite

Published on:

13 October 2026

What they need


Job highlights

  • Monitor All calls like Live,recorded and side by side and communicate the feedback encourage good points and avoid or eliminate unwanted parameters

  • Monitor All calls like Live, recorded and side by side and communicate the feedback encourage good points and avoid or eliminate unwanted parameters

  • Communicating with the customers and help in providing sales. Also handling escalation cases.

  • Campaign Strategy management for loans.

  • Demonstrated ability and comfort working in a start-up environment with an agile team, fast-evolving roles and responsibilities, variable workload, and tight deadlines with a high degree of autonomy

  • Along with call analysis provide time to time training to improve call quality

  • Participates in design of call monitoring formats and quality standards

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