Area Manager-MFI

Core Roles and Responsibilities

• Business Development & Targets: Set and track performance goals for loan disbursements, client acquisition (such as Joint Liability Groups or JLG), and recovery rates across assigned branches. [1, 2]
• Portfolio & Risk Management: Monitor asset quality, manage delinquency rates, prevent Non-Performing Assets (NPAs), and implement risk-mitigation strategies. [1, 2]
• Team Leadership & Training: Supervise Branch Managers and field staff, conduct performance reviews, and provide training on verification and micro-lending operations. [1, 2, 3]
• Operations & Compliance: Ensure adherence to internal banking policies, audit requirements, and regulatory microfinance guidelines through regular field visits and branch audits. [1, 2, 3]
• Customer Relations: Resolve escalated client or staff issues, maintain high customer satisfaction, and identify new market expansion opportunities