Area Manager_NSO Operations

Role Overview:
We are looking for an experienced Area Manager NSO & FOFO Operations to drive New Store Openings and manage the operational performance of FNPs FOFO stores across Delhi/NCR and Punjab.

Role & responsibilities

• Lead end-to-end New Store Opening (NSO) activities, ensuring timely launch and operational readiness.
• Manage day-to-day operations and performance of FOFO stores across the assigned region.
• Build and maintain strong relationships with franchise partners and drive business performance.
• Monitor and achieve key metrics including sales, revenue, profitability, productivity and customer experience.
• Ensure adherence to SOPs, operational processes, brand standards and compliance requirements.
• Coordinate with cross-functional teams for smooth store operations and launches.
• Identify gaps in underperforming stores and implement corrective action plans.
• Ensure adequate manpower, training and team productivity across stores.
• Conduct regular store visits, audits and performance reviews.
• Prepare regular store-wise performance reports and provide actionable insights to leadership.

Preferred candidate profile

• 2+ years of experience in retail/store operations, preferably managing multiple locations.
• Strong hands-on experience in NSO/New Store Opening.
• Experience managing FOFO/franchise operations and franchisee relationships.
• Strong understanding of retail KPIs, sales and profitability.
• Excellent stakeholder management, analytical and problem-solving skills.
• Willingness to travel extensively across Delhi/NCR and Punjab.

Interested candidates may apply directly or share their profiles at [email protected]