J
J&T EXPRESS (MALAYSIA) SDN. BHD.
Area Network Trainee
Skills
Compliance
2 months ago
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Important information
Contract type:
Permanent
Salary:
MYR 48,000 – MYR 60,000 / year
Location:
Negeri Sembilan, Malaysia
Work mode:
Onsite
Published on:
28 August 2026
What they need
- Monitor the daily operations of outlets within the assigned area and ensure compliance with the company’s procedures and service standards.
- Track and analyse operational performance, including parcel volume, delivery success rate, complaints, delivery lead time and parcel exceptions.
- Identify operational issues and work closely with relevant teams to implement improvements.
- Coordinate the handling of customer complaints, delayed, lost, damaged and other exception parcels.
- Provide training and guidance to outlets on system usage, platform policies, delivery services, COD settlement and performance targets.
- Support outlet expansion, including identifying potential business partners and following up from initial engagement to official onboarding.
- Conduct regular outlet visits to inspect facilities, equipment, manpower and operational compliance.
- Support the achievement of regional KPIs, including parcel volume, revenue, outlet expansion and service quality.
- Work closely with Operations, Sales, Customer Service, Finance and Headquarters to resolve issues and implement company initiatives.
- Participate in structured training and job rotations to develop the skills required for future Area Network management roles.
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