Area Sales Manager (區域銷售經理)

Purpose of the Role:

The Area Sales Manager is responsible for driving business growth and operational excellence across multiple stores. This role ensures sales targets are achieved, customer experience is elevated, and Shiseido’s brand standards are consistently executed.

Responsibilities

• Drive sales, productivity, and profitability across multiple stores to achieve assigned business targets and KPIs.
• Monitor sales performance, analyze data and implement growth plans.
• Oversee store operations to ensure excellence customer service and prestige brand image.
• Provide solutions and action plans for continuous improvement in frontline operations.
• Drive people development through continuous coaching and performance management to achieve service excellence and business results.
• Identify trends and market activities to share insights with the Retail Manager.
• Ensure brand strategy is clearly articulated and executed at the counter and frontline levels.

Job Requirements:

• Tertiary education with minimum 3 years of multiple stores management experience in the beauty industry.
• Proven leadership in frontline management and staff development.
• Strong customer service mindset with passion in beauty industry.
• Highly motivated, proactive, and enthusiastic about beauty.
• Excellent interpersonal skills with ability to build long-term client relationships.
• Strong communication, business acumen, and professional sales techniques.
• Fluent in Cantonese and Mandarin, with good command of English.

職位目的：

區域銷售經理負責推動多間分店的業務增長與卓越營運。此職位須確保達成銷售目標、提升顧客體驗，並持續貫徹資生堂 (Shiseido) 的品牌標準。

職責範圍：

• 推動多間分店的銷售表現、生產力及盈利能力，以達成指定的業務目標和關鍵績效指標 (KPIs)。
• 監察銷售業績、分析數據並制定業務增長計劃。
• 監督分店營運，以確保提供卓越的顧客服務並維持尊貴的品牌形象。
• 針對前線營運的持續改進，提供解決方案及行動計劃。
• 透過持續的培訓輔導和績效管理來推動人才發展，以達到卓越服務和業務成果。
• 掌握市場趨勢及推廣活動資訊，並與零售經理 (Retail Manager) 分享見解。
• 確保品牌策略在前線及專櫃層面得到清晰傳遞與有效執行。

職位要求：

• 具大專或以上學歷，並擁有最少 3 年美妝行業的多店管理經驗。
• 具備優秀的前線管理及員工培訓發展領導才能。
• 擁有強烈的顧客服務意識，並對美妝行業充滿熱誠。
• 工作積極主動、具自我激勵能力，並對美妝充滿熱忱。
• 具備出色的 interpersonal skills（人際交往能力），並能與客戶建立長期關係。
• 具備良好的溝通技巧、商業觸覺及專業的銷售技巧。
• 具備流利的廣東話及普通話溝通能力，並擁有良好的英語水平。