Area Sales Supervisor

Build the team. Elevate the experience. Grow the business.

We’re looking for a hands-on Retail Sales & Customer Experience Leader to build CEAs who don’t just sell—but understand customers, recommend the right products, and build relationships that bring them back.

You’ll lead sales performance across our physical stores and online channels, coach frontline teams, strengthen customer experience, and build the sales organization we need for our next phase of store expansion.

What you’ll own

• Drive sales: Grow revenue and increase the number of stores and CEAs consistently hitting quota.
• Coach to excellence: Run weekly 1-on-1s, floor coaching, roleplays, and performance follow-through.
• Build product experts: Train and certify CEAs to confidently recommend products based on real customer needs.
• Grow repeat business: Build follow-up, reactivation, referral, and back-in-stock programs that bring customers back.
• Raise CX standards: Turn customer feedback and complaints into better selling and service.
• Build the team: Own frontline recruitment, onboarding, Senior CEA development, and certification.
• Prepare for expansion: Ensure new stores are fully staffed and sales-ready before opening.

You’ll thrive here if you

• Have experience in retail sales leadership, sales coaching, training, or customer experience
• Are a hands-on coach, not just a manager
• Know how to turn sales targets into simple, repeatable frontline behaviors
• Are commercially driven and accountable for measurable results
• Can identify performance gaps and develop people to close them
• Know how to recruit, assess, onboard, and grow frontline talent
• Are comfortable working across multiple stores and online channels
• Use customer feedback and data to improve performance
• Can operate independently and take ownership

This is a full-time, on-site role with regular movement across our store locations.