Area Service Manager

Job Details

• Job Location: Amritsar
• Job Type: Full Time
• Qualification: BE (Electronics/ Biomedical/ Electrical)/ B Tech / Diploma in ECE / EEE / Electronics & Instrumentation
• Experience: 4 - 5 Years in Service of IVD products

Job Overview

We are looking for an Area Service Manager with strong experience in IVD product servicing and troubleshooting, particularly biochemistry, electrolyte and CBC analysers. The role involves managing service operations, guiding service engineers, handling customer issues, and travelling across the assigned region.

Key Responsibilities

• Timely installation and Troubleshooting.
• Delivering services to customers effectively and on time.
• Pre-installation demos, checks and user maintenance training for instruments, including primary level of application issues.
• To carry out scheduled Preventive maintenance for all instruments as per timelines.
• Increase service revenue by Renewal of assigned customers AMC or CMC for Installed Base out of warranty.
• Achieve targets with AMC s, consumables, and spare parts.

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