ARM-Private Banking

Singapore

Job Title: ARM– Private Banking

Role Overview:

We are seeking a detail-oriented and client-focused professional to provide administrative and client servicing support to Relationship Managers (RMs) within the Private Banking front office. The role involves close interaction with high-net-worth clients, ensuring seamless service delivery, operational efficiency, and adherence to regulatory standards.

Key Responsibilities:

• Provide comprehensive administrative and client servicing support to Relationship Managers handling Private Banking clients.
• Act as a key point of contact for client enquiries and instructions, ensuring timely resolution of requests and issues.
• Monitor client account activities and transactions, ensuring accuracy and compliance.
• Support RMs in delivering financial advisory services, including preparation of relevant documentation and materials.
• Maintain and update client records, reports, and databases, including contact details, account information, credit facilities, and review statuses.
• Manage administrative tasks such as scheduling appointments, coordinating meetings, preparing correspondence, arranging travel, and developing presentation materials.
• Liaise with internal stakeholders including Product Teams, Operations, and other functional units to ensure smooth execution of client requests.
• Ensure strict adherence to internal policies, compliance standards, and regulatory requirements at all times.

Key Requirements:

• 3 to 10 years of relevant experience in client servicing, operations, or sales support within financial institutions, preferably in Private Banking or Wealth Management.
• Bachelor’s degree or Diploma in Finance, Business, or a related discipline.
• Strong understanding of financial products and banking services.
• Excellent interpersonal, communication, and client management skills.
• High level of accuracy with strong attention to detail.
• Proactive and adaptable mindset with the ability to thrive in a fast-paced environment.
• Strong team player with the ability to collaborate effectively across departments.
• Resilient, empathetic, and service-oriented approach to client engagement.
• CACS certification is preferred.

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