Armed Courtesy Security Officer

Job Overview
The Hotel Courtesy Officer is responsible for maintaining a safe, secure, and welcoming environment for hotel guests, employees, and visitors. This role combines security awareness with exceptional customer service by providing a visible presence throughout the property, responding to calls, monitoring hotel facilities, and assisting with safety and emergency procedures. The Courtesy Officer serves as a professional ambassador of the hotel while helping to protect guests, staff, and assets.

Duties

• Conduct routine patrols of hotel grounds, guest floors, parking areas, lobbies, and common spaces.
• Provide a visible security presence to deter theft, vandalism, trespassing, and other unwanted activities.
• Assist guests, visitors, and vendors in a courteous and professional manner.
• Respond promptly to guest concerns, disturbances, noise complaints, and security related calls from Front Desk staff or General Manager.
• Monitor entrances, exits, parking facilities, and public areas for suspicious activity.
• Assist with emergency situations including medical incidents, fire alarms, evacuations, and security threats.
• Prepare detailed incident, accident, and daily activity reports.
• Coordinate with local law enforcement, fire departments, and emergency medical services when necessary.
• Ensure hotel policies, safety regulations, and guest conduct standards are followed.
• Investigate and document property damage and guest complaints.
• Monitor surveillance systems and security equipment as assigned.
• Support hotel management during special events, VIP visits, and high-occupancy periods.
• Be available and flexible during the day to respond to calls if needed.
• MUST BE AVAILABLE ON WEEKENDS

Qualifications

• At least 21 years old.
• Be a U.S. citizen or have valid, legal authorization to work in the U.S.
• Have a clean criminal record. Disqualifications include felony convictions, active warrants, or certain Class A/B misdemeanor charges/convictions. Have NOT committed any offense outlined in the Texas Administrative Code Rule §35.4, which includes assault, theft, fraud, burglary, or deadly weapon offenses.
• Must not be prohibited by state or federal law from possessing a firearm.
• Must have an ACTIVE COMMISSION (LEVEL 3) CARD.
• Must have a duty belt.
• Must have a fully functional firearm.

*This is a LIVE-ON site position with pay. Rent is FREE. Must be able to conduct duties as the courtesy officer with little to no supervision.

Metro Crime Detection Agency LLC C-26221801

Pay: $17.00 per hour

Education:

• High school or equivalent (Required)

Experience:

• Security: 2 years (Required)
• Supervising: 1 year (Required)

License/Certification:

• Armed Security License (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)
• Overnight Shift (Required)

Ability to Commute:

• Fort Worth, TX 76103 (Required)

Work Location: In person